Our network of franchise workshops will number 300 in the near future. Our plan is to have smaller (average 4 bays) that are owner managed and operated to ensure personal and responsible service and care across all Samuels franchised workshops. Each workshop will have the same authentic vehicle enthusiastic look and feel.
We make use of local material for decoration for example; old oil drums as tables and pot plants that provide tasteful décor without providing over the top expensive facilities that are costed into the service and products.
The service area will have state of the art equipment and diagnostic tools. The floor area will be clear of clutter and will be clean and inviting. The floors will all have non permeable epoxy flooring.
Our administration area will have a clean and inviting reception and waiting area with standard offerings for example; coffee, tea and water facilities.
Our bathrooms will always be clean and in working order.
Together with our uniquely designed workshop spaces we have ventured to have facilities that complement our vehicle service offer.
At our branches you can find a boardroom facility so that you can have your business meetings while you wait for vehicle to be services. We also have a delicious coffee shop facility for customers to use at their leisure.
Other ventures which we have partnered with to ensure our customers Experience the Vehicle Service Difference is hair and nail beauticians and massage therapists. (available at select branches)